General FAQ

• "Child Node" Error Message
• "Recipients must be assigned to one or more categories of support" error message
• 404 and 500 Errors
• Action Items Table
• Add Files Tab
• Approver Collaboration
• Approver Flow
• Automated Approver Collaborators
• Background Submission Processing
• Business Owner
• Can I change my default currency?
• Changing Prepopulated Approvers
• Company Policy FAQ
• Complete Guide to Tasks
• Currency Exchange Rate
• Default Language Modal
• Editor Collaboration
• Email Reminders
• Email Templates
• How Currency Values are Displayed
• How do I add a new user to our Stage Environment?
• How do I add a new user to the system?
• How do I add an employee as a recipient to a GTH request?
• How do I fix my name in the system if it's misspelled?
• How do I identify the submitter of a request?
• How do I save my request as a draft or delete it?
• How to Delete a COI (Conflict of Interest Disclosure)
• How to Update a Request if an Approver Asked for an Update
• Introduction to Integrity Gateway for Legacy Users
• Printing within Requests
• Re-evaluate Approvers Upon Resubmission
• Request History & Version Comparison
• Request Status, Activity Status, & Recipient Status
• What do I do if a user is not assigned a manager or the wrong manager is assigned?
• What does "Email Address is Associated with Another Individual" error message mean?
• What happens if my login email address changes?
• Why are Deleted requests still shown in View All Requests?
• Why is the recipient on my request blocked?