Reviewing Transactions
Written by Michelle Henley
Updated at September 16th, 2024
Table of Contents
By default, all newly scored transactions are given the Unassigned status, and the Transaction Inbox defaults to display Unassigned transactions. Assigned transactions can be found by using the search or configure tools.
Individual Actions
Users can action individual transactions directly from the transaction table by clicking on the Kebab menu to the far right.
Note: Only Unassigned transactions can be marked as No Further Review. Both Assigned and Unassigned transactions can be added to a new or existing review.
No Further Review
Once a user has selected No Further Review from the menu, the No Further Review modal will open.
- The reviewer defaults to the current user. To reassign the reviewer, type the user's name and select the user from the drop-down menu.
- The user then has the option to add collaborator(s), files, and/or comments.
Once a user clicks Confirm, the system will:
- Remove the transaction from the default view (only Unassigned transactions are shown) within the transaction inbox. Note that users can still find any transaction using the search or configure functionality.
- Create a new Monitoring Review; however, the status will automatically be set to Completed with a resolution of No Further Review.
- Any added comments will be saved to the Review History.
- Any added files will appear in the Add Files tab.
The review can be reopened anytime by clicking Take Action in the top right corner and selecting In Review.
Note: Selecting Cancel from the Take Action menu will change the review status from Completed to Canceled.
If the review is reopened, it enters the Review Workflow.
Create Review
Once a user has selected Create Review from the menu, a modal window will open.
- The reviewer defaults to the current user. To reassign the reviewer, type the user's name and select the user from the drop-down menu.
- The user then has the option to add collaborator(s), files, and/or comments.
Once a user clicks Confirm, the system will:
- Remove the transaction from the default view (only Unassigned transactions are shown) within the transaction inbox. Note that users can still find any transaction using the search or configure functionality.
- Create a new Monitoring Review with an In Review status.
- Add the review to the assigned user's Recent Compliance Monitoring Activity → Assigned to Me table.
- Any added comments will be saved to the Review History.
- Any added files will appear in the Add Files tab.
Once the review is assigned, it enters the Review Workflow.
Transactions added to a review can be removed, transferred to another review, or assigned to a separate review by following the steps below:
- Open the Monitoring Review to the Transaction tab
- Select the transaction(s) you want to action.
- Choose the action from the Action Bar at the top of the transaction table.
Add to Existing Review
Once a user has selected Add to Existing Review from the menu, the Add to Existing Review modal will open.
- Begin typing in the Existing Review field and select the review where you would like to add the transaction.
- The user is required to add comments before they can click Confirm.
Once a user clicks Confirm, the system will:
- Remove the transaction from the default view (only Unassigned transactions are shown) within the transaction inbox. Note that users can still find any transaction using the search or configure functionality.
- Add all selected transactions to the chosen review.
- Comments will be saved to the Review History.
Transactions added to an existing review can be removed, transferred to another review, or assigned to their own review by following the steps below:
- Open the Monitoring Review to the Transaction tab
- Select the transaction(s) you want to action.
- Choose the action from the Action Bar at the top of the transaction table.
View Transactions Details
Once a user has selected View Transaction Details from the menu, the system will open the Monitoring Review page.
Upon opening, the page automatically defaults to the Transaction tab. This tab is the primary source of all transaction information, providing users with a comprehensive overview of each transaction.
The information icon ⓘ can be clicked to show additional information in a pop-up window. This window can be closed by clicking the X in the top right corner.
Users can action the transaction as No Further Review, Add to Existing Review, or Create Review directly from the details page.
The Risk Analysis tab contains details of the risk results for each analysis.
Click the Dropdown Arrow to expand the details of each analysis.
Users can use the Feedback buttons to add feedback regarding the specific analysis and its accuracy. Feedback is fed into the AI Confidence scoring; the more feedback given, the more accurate the score will be over time.
Bulk Actions & Collective Reviews
Bulk Actions
Users can perform actions on multiple transactions at once by adding them to a new or existing review or marking them as “No Further Review.”
From the Transaction Inbox, select the transactions that you would like to action by selecting the check marks to the left.
Or use the dropdown menu to select/deselect all the transactions on the page.
Note: To select even more transactions simultaneously, use the selector to change the number of transactions shown per page.
Next, click No Further Review, Create Review, or Add to Existing Review.
Note: Only Unassigned transactions can be marked as No Further Review. Both Assigned and Unassigned transactions can be added to a new or existing review.
Click below for further instructions for each action.
No Further Review
Once a user has selected No Further Review from the action bar, the No Further Review modal will open.
- All of the selected transactions will be listed in the Transaction(s) table.
- The reviewer defaults to the current user. To reassign the reviewer, type the user's name and select the user from the drop-down menu.
- The user then has the option to add collaborator(s), files, and/or comments.
Collective Review Toggle
When the toggle is in the off position, the system will create a separate review for each selected transaction.
Enabling the toggle will add all of the transactions to the same review.
Once a user clicks Confirm, the system will:
- Remove the transactions from the default view (only unassigned transactions) within the transaction inbox. (Users can still find any transaction using the filters in Configure.)
- Create a new Monitoring Review; however, the status will automatically be set to Completed/ No Further Review. Note: The Collective Review toggle must be enabled to add all transactions to the same review. See above.
- Any added comments will be saved to the Review History.
- Any added files will appear in the Add Files tab.
Create Review
Once a user has selected Create Review from the action bar, the Create Review modal will open.
- All of the selected transactions will be listed in the Transaction(s) table.
- The reviewer defaults to the current user. To reassign the reviewer, type the user's name and select the user from the drop-down menu.
- The user then has the option to add collaborator(s), files, and/or comments.
Collective Review Toggle
When the toggle is in the off position, the system will create a separate review for each selected transaction.
Enabling the toggle will add all of the transactions to the same review.
Once a user clicks Confirm, the system will:
- Remove the transactions from the default view (only unassigned transactions) within the transaction inbox. (Users can still find any transaction using the filters under Configure.)
- Create a new Monitoring Review and change the status to In Review. Note: The Collective Review toggle must be enabled to add all transactions to the same review. See above.
- Any added comments will be saved to the Review History.
- Any added files will appear in the Add Files tab.
- Add the review(s) to the assigned user's Recent Compliance Monitoring Activity → Assigned to Me table. Collective Reviews will be displayed as “Collective Review.”
Once the review is assigned, it enters the Review Workflow.
Add to Existing Review
Once a user has selected Add to Existing Review from the action bar, the Add to Existing Review modal will open.
- All of the selected transactions will be listed in the Transaction(s) table.
- Begin typing in the Existing Review field and select the review where you would like to add the selected transaction.
- The user is required to add comments before they can click Confirm.
Once a user clicks Confirm, the system will:
- Remove the transaction from the default view (only unassigned transactions) within the transaction inbox. (Users can still find any transaction using the filters.)
- Add all selected transactions to the chosen review.
- Comments will be saved to the Review History.
After multiple transactions are added to a new or existing review (also known as "Collective Review"), the reviewer or collaborators can Remove, Transfer, or Create Review for any of the transactions in the review.
First, open the review to the Transactions tab. Then, checkmark the transactions you wish to action and select an action from the Action Bar.
| Action | Description |
|---|---|
| Remove | Selecting Remove will remove all selected transactions from the current review |
| Transfer | Select Transfer to add the selected transactions to another review. |
| Create Review | Select Create Review to add all of the selected transactions to a new review. |