To access the admin cancel feature, first click Admin from the left navigation bar.  

Next, click on the tile for View all Requests. 

Once you have located the request that you need to cancel, click the Oval Icon containing three dots to the far right of the request ID. Select Cancel Request. 

A Cancel Request popup box will open. Comments are required to cancel the request, then click Confirm to cancel the request. 

Once Confirm is clicked, the system will: 

• Move the request to Canceled status. All associated statuses will also be moved to canceled. (For example, if the activity is approved, but not the recipient(s), then all of the recipient(s) will also be moved to canceled status. The only exception to this is Rejected or Approved but Canceled statuses. If a recipient is already rejected, they will remain rejected. Likewise, if a recipient is already marked with a status of Approved but Canceled. The status will remain as Approved but Canceled.)
• Remove the canceled request from the submitter's view, the submitter's Action Items table, and reminder emails.
• Add an action to the Request History that shows the request was canceled, the comments added by the admin, and the name of the admin who canceled the request.

• Amount and count are withdrawn from Aggregate Analysis.
• If a TPM request is canceled, Third-Party type saved at submission, is removed from TPM Profile Card.
   

Note: Since communications between submitter(s) and request admins to delete or cancel requests are handled outside of our system, or are moot since the submitter has left the company, no notifications are sent to the Submitter from our system when these actions are taken.