How often is Service Desk monitored?
How Often is the Service Desk Monitored?
Our Service Desk is available 24/7 to submit requests; however, it is only monitored during business hours and non-US holidays.
Hours
Monday - Friday 9:00 am-6:00 pm Eastern Time
Holiday Calendar
| Winter Break |
| New Year's Day |
| Martin Luther King Day |
| President's Day |
| Memorial Day |
| Juneteenth |
| Independence Day |
| Labor Day |
| Thanksgiving Day |
| Day After Thanksgiving |
| Christmas Eve |
| Christmas Day |