When a user logs in for the first time, or if the user has never clicked Save Changes in Settings, they will be prompted with a modal to select the language.

Note: If the user has already changed the language in their Settings, they will not see this modal. 

After a user selects their desired language and clicks “Save Changes,” the setting will be saved for future sessions, and they will not see the modal again. However, users can still set their default language at any time in Settings; instructions can be found here.

The modal may be translated and defaulted to the local language based on a partial or exact match to the user’s browser locale and if the matching translations are configured for their organization. 

For example, if the user’s browser location is Berlin, the system will translate and default the modal to German language, but only if your organization has German translations configured. If German is not configured, the system will not translate and will default the modal to English. Additionally, if the system cannot make a match to the browser locale, the system will default to English.