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How to Cancel a Task

Written by Michelle Henley

Updated at May 22nd, 2024

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            By default, users with the Task Admin role have the privileges to Create Tasks and Edit all Tasks. To add, remove, or modify privileges please contact the User Admin for your organization. 

            Who can cancel tasks?

            Status Assignee Assignor Task Admin
            In Progress X  ✔  ✔ 

            Note: To cancel a completed task, an assignor or task admin must first update the task to move it back to In Progress and then cancel it. 

            Open the task you wish to cancel. In the top right corner of the task, click the Oval Icon with three dots and select Cancel. 

            A Cancel Task modal will ask the user to confirm they want to cancel the task. 

            Once Confirm is clicked, the system will: 

            • If the Assignor cancels the task, an email will be sent to the Assignee to let them know the task has been canceled.
            • If a Task Admin cancels the task, an email will be sent to the Assignee and the Assignor to let them know the task has been canceled.
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