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Canceling the Request Activity Post Submission - Approved Request

Written by Michelle Henley

Updated at July 19th, 2023

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            To cancel the request activity after it's been approved, click Update Activity.

            An Update Activity pop-up window will come up. The submitter will be required to enter comments and click Confirm.

            By clicking Confirm in the Update Activity pop-up window, the system will:  

            • Change the request status from Approved to In Progress.
            • Change the activity status from Approved to Update Pending. 
            • Send an email to the current approver(s) notifying them that the activity is being updated by the submitter.

            Next, click the Gray Oval Icon next to the Submit Activity button and select Cancel Request.

            A Cancel Request pop-up window will come up. The submitter will be required to enter comments and click Confirm.

            By clicking Confirm in the Cancel Request pop-up window, the system will:  

            • Change the request status from In Progress to Canceled.
            • Change the activity and recipient status from Update Pending to Canceled. 
            • Send an email to the last approver notifying them that the request has been canceled. 
            approve request cancel request

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