Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
  • Home
  • User Guides
  • Compliance Monitoring
  • Transaction Inbox

Transaction Inbox - Configure

Written by Michelle Henley

Updated at September 16th, 2024

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Home
  • User Guides
    Approvals & Disclosures Third-Party Management Compliance Monitoring
  • Integrity Gateway Configuration Guide
    Approvals & Disclosures Request Types Configurable Components FAQ
  • Service Desk FAQ
  • Release Notes
    Release Notes - Approvals & Disclosures/ Third Party Management Release Notes - Compliance Monitoring
  • Roadmap
+ More
  • User Guides

    • Integrity Gateway Configuration Guide

      • Service Desk FAQ

        • Release Notes

          • Roadmap

            Table of Contents

            Filters Columns Sort Rows

            Within the Transaction Inbox, users have the option to configure the filters and settings based on the user's needs or preferences.

            Note that the adjustments a user makes will remain active for their specific user account. For example, if you set specific filters and then close the window, those same filters will still be there the next time you log in.

             

            From the Transactions Inbox, Click on Configure. 

            The Configure modal that will open has tabs for Filters, Columns, Sort, and Rows. 


            Filters

            By utilizing the over 80 available filters, users can reduce or increase the number of displayed transactions, including fields such as transaction type and amount, subject fields, risk analytic-based fields, and domain-specific fields.

            Complete List of Filters 

            Note: Click to expand images. 

            Transaction Filters

            Name Description/ Notes

            Domain

            The classification of spend associated with the type of subject.

            Impact Date

            The date associated with when the impact of the transaction took place.

            Transaction Date

            The date associated with when the liability was incurred.

             

            Transaction Type

            The high-level classification of the transaction enables a basic understanding of the impact on the company. 

            Transaction Type (Detailed)

            Further context into the type of transaction that may be generated via additional logic. 

            Payment Means

            Payment means between payor and payee for a transaction(s) within the accounting system.

            Amount USD

            The value related to the transfer of value with the subject is expressed in US Dollars.

            Amount

            The value related to the transfer of value with the subject, expressed in the transaction's original currency.

            Transaction State/ Province

            The state/province where the transaction had an impact.

            Transaction Country

            Country name field (aligned with ISO 3166-1 alpha-2) where the transaction had an impact.

            Transaction Age (Days)

            The time (in days) between the initial Risk Review Date and the Impact Date.

            Source System

             

            The relevant system, sometimes the specific instance name, for which the subject is sourced from.

            Organizational Filters

            Name Description/ Notes

            Company

            Filter by Company name. 

            Compliance Region

            The compliance region based on the Company Country.

            Company Country

            The internal company/business unit country associated with responsibility for the transaction.

            Function

            The company function who has responsibility for the transaction. 

            Sub Function

            The company sub-function who has responsibility for the transaction. 

            Cost Center

            The name (and ID) of the associated cost center for this transaction.

            Subject Filters

            Name Description/ Notes

            Subject Type

            The source system's high-level classification supports an understanding of the subject's identity. 

            Subject Classification

            A classification, per the customer's context.

            Subject Country

            Country name field (aligned with ISO 3166-1 alpha-2) that organizes the Country where the subject is located.

            Subject Name

            The name of the subject associated with the transaction.

            Tenure in Months

            A field to provide context of the subject's history with the company, defined in terms of time (in months).

            12 Month Amount USD

            The total amount (using the transaction's spend date) for the subject in the last 12 months.

            12 Month Volume

            The total number of transactions (by impact date) for the subject in the last 12 months. 

            Risk Analytics Filters

            Name Description/ Notes

            Risk Review Date

            The date when the Risk Engine processes a transaction and generates a risk score within the application.

            Identification Method

            The reason as to why this transaction was exposed within Monitoring Review. 

            Risk Score

            A transaction risk score is the aggregation of relevant analysis scores (the combination of the risk result and the importance setting), for the specific transaction. 

            AI Confidence

            The expectation - expressed as a percentage - that the transaction should be reviewed based on our AI Risk Learning model.

            Risk Analytic Name/ Risk Result

            The name of the risk analytic and the measurement of the risk relevant to the scoring criteria configured in the settings of the application.

            Importance

            The rating label for the risk analytic based on the value of the risk analysis in terms of quality and severity of the risk result.

            Total Risk Analytics

            The number of analyses that were enabled and processed against the transaction.

            Risk Analytics with Results

            The number of analyses that had a Risk Result (weak, moderate, strong).

            Risk Analytics with Strong Risk Results

            The number of analyses that had a "Strong" Risk Result.

            Risk Analytics with Moderate Risk Results

            The number of analyses that had a "Moderate" Risk Result.

            Risk Analytics with Weak Risk Results

            The number of analyses that had a "Weak" Risk Result.

            Context Text

            The analysis results provide contextual details for each analysis based on historical and aggregated risk engine results, including the number of risk results (strong, moderate, weak) for each analysis.

            Vendor Spend Filters

            Name Description/ Notes

            PO Utilized

            Is a purchase order (if associated with this payment item) known to the risk engine?

            PO Source Number

            The source identification value for the PO from the source system.

            Entry Account

            The impacted account.

            Entry Amount USD

            The amount in USD of the entry.

            Entry Description

            The description supplied with the entry.

            Customer Revenue Filters

            Name Description/ Notes

            Transaction Reason

            A more detailed understanding of the transaction, specifically the composition of the sale (e.g., goods, services) or adjustment (e.g., correction, return, financial, donation).
            Destination Country The Country where the goods/services are to be delivered.

            Is Return

            Is this transaction a return, as determined by the billing document type?

            Contains Free-of-Charge (FOC) Items

            Does the billing document include any items considered Free of Charge (FOC) as determined by predetermined logic based on the amount and billing item category?

            Partner Type

            The associated partner's type.

            Partner Country

            The associated partner's country.

            Partner Name

            The name of the associated partner.

            Condition Amount USD

            The value of the condition for the item in USD.

            Condition Amount

            The amount of the condition.

            Employee Spend Filters

            Name Description/ Notes

            Vendor Name

            The vendor name for the expense entry, which can be entered manually by the user or imported from the card transaction card-based

            Merchant Name

            The name of the merchant provided by the credit card processor (or the employee when the transaction is not card-based).

            Report Title

            The title text provided by the employee for the expense report this transaction is associated with.

            Report Business Purpose

            Any text provided by the employee specifying the business purpose for the expense report this transaction is associated with.

            Comment

            Free text entered by the user.

            Attendee Type

            The attendee type (i.e., employees, business guests, spouses, etc)with.

            Attendee State/ Province

            The state/province associated with the attendee.

            Attendee Country

            The state/province associated with the attendee.

            Attendee Name

            The name of the attendee.

            Report Has Exception

            Did the report have any expenses that the source system flagged (for numerous reasons) as an exception? A receipt with the expense was provided 

            Report Ever Sent Back

            Was the report ever sent back to the employee, signifying a correction or revision of the report/expense details?

            Has Receipt

            A receipt with the expense was provided (e-receipt or attached receipt image).
            GL Account The associated general ledger expense account name (and ID) impacted by the transaction.

            HCX Product

            The product associated with the transaction.

            HCX Purpose

            The purpose of the HCP attendees associated with the transaction.

            HCX Role

            The role of the HCP attendees associated with the transaction.

            Report Custom Field 1

            A custom field at the report level, as defined by the customer.

            Report Custom Field 2

             

            A custom field at the report level, as defined by the customer.
            Expense Custom Field 1 A custom field at the expense level, as defined by the customer.

            Expense Custom Field 2

            A custom field at the expense level, as defined by the customer.

            Itemization Custom Field 1

             

            A custom field at the itemization level, as defined by the customer.
            Itemization Custom Field 2 A custom field at the itemization level, as defined by the customer.

            HCX Spend Filters

            Name Description/ Notes

            Nature

            The nature associated with the spend or transfer of value.

            Purpose

            The purpose associated with the spend or transfer of value.

            Role

            The recipient role associated with the spend or transfer of value.

            Travel State/Province

            State/Province the recipient traveled to with regards to the spend transaction.

            Travel Country

            Country name (aligned with ISO 3166-1 alpha-2) for the recipient travel with regards to the spend transaction.

            Workflow Filters

            Name Description/ Notes 

            Transaction Status

            The status of the transaction.

            Review ID

            The ID associated with the review initiated by a user for the transaction(s).

            Review Status

            The status of the review.

            Review Resolution

            The outcome of the review.
            Task Type The type of task.

            Task Status

            The status of the task.
             
             

            Columns 

            The Columns tab allows users to enable or disable and reorder specific columns within the Transaction Inbox.

            How to Set Default Column Settings

            By clicking and dragging a column name up or down, users can change the order of the columns displayed in the transaction inbox.

             

            For example, click on Risk Score.

            Drag it from the third position in the list to the first position. Click Save. 

            Risk Score will now be the first column in the Transaction Inbox. 


            The first or last column in the list can be set as Fixed. By changing the toggle to Left Fixed or Right Fixed, the system will fix that column either left or right so that it is displayed even when the Transaction Inbox table is scrolled horizontally. 

             

            For example, set the first column named Risk Score to Left fixed and click Save. 

            Within the Transaction Inbox table, the Risk Score column will stay fixed to the left, even when scrolling. 


            To add/remove a column from the Transaction Inbox entirely, change the Enabled toggle to off or on and click Save. 

             
             

            Sort

            The Sort tab allows users to set their preferred sorting values for columns within the Transactions Inbox. 

            How to Set Default Sorting Settings

            To set your preferred sorting value for columns, choose either Asc (Ascending) or Desc (Descending). 

            Click Save. The saved rows will be sorted in the preferred direction whenever the user logs in.

             

            Note: Even after setting the default sorting preference, users can still sort the column in another direction anytime by clicking the Column Title in the Transaction Inbox. If the sorting is changed from the column title, the system will revert to the chosen default the next time the user logs in.

             

            To add or remove additional columns, click the Plus or Minus signs to the right of the last Column Name. Then, select the name of the column from the dropdown list. 

             
             

            Rows 

            Users can select how many rows (transactions) per page are displayed by default. 

            How to Set Default Row Settings

            Select the preferred number from the dropdown list, then click Save. 

            Note: Even after setting the default preference, users can still change the number by clicking the Row Setting icon in the Transaction Inbox. If the sorting is changed from the Transaction Inbox, the system will revert to the chosen default the next time the user logs in.

             

             
             
            default sorting configure settings inbox settings inbox filters

            Was this article helpful?

            Yes
            No
            Give feedback about this article
            Print to PDF

            Related Articles

            • Transaction Inbox Settings
            • Round Value
            • Recipient Watchlist Check
            • Bulk Actions & Collective Reviews

            Knowledge Base Software powered by Helpjuice

            Expand