Reporting Insights - How to Delete Old Version of Insights Cookie in Chrome
Written by Michelle Henley
Updated at July 14th, 2025
Table of Contents
In April 2024, our team upgraded our server for Reporting Insights. After the update, Chrome users may experience an isolated login issue within Reporting Insights. This issue is due to their browser displaying an old cookie specific to the old version, which does not get automatically removed.
To fix the issue, the user must delete the old cookie. To delete an old cookie in Chrome, please follow the steps below.
How to Delete Cookies from a Site
- On your computer, open Chrome.
- Click the More icon with three dots in the top right corner.
3. From the dropdown list, select Settings.
4. Click Privacy and Security from the left navigation menu.
5. Next, click Third-party cookies.
6. Click See all site data and permissions.
7. At the top right, search for Lextegrity.com.
8. To the right of the site, click Delete.
9. To confirm, click Delete.
Helpful Links
More information about Cookies in Chrome can be found here: Delete, allow and manage cookies in Chrome.