Master Data Management (MDM) Integration
Table of Contents
Use Case
- MDM Integration allows Life Sciences users to access their companies centralized list of HCP data which is clean, de-duplicated, and has all related information regarding a HCP ( e.g. Address, Licenses, etc.)
- Once integrated, recipient search results returned from within the Lextegrity system come directly from the customer's chosen MDM provider.
Key Features
- Lextegrity integrates with Veeva or Reltio (IQVIA). The integration requires customers to provide Lextegrity with API credentials (DNS, Username and Password) which can be obtained from the relevant MDM provider.
- The API must be configured for global use in order to add HCPs from across the globe.
- For Veeva integration, status attribute that can be used to filter entities by status. Supported values include:
- A – Active
- C – Closed
- D – Deceased
- I – Inactive
- R – Retired
- U – Unknown
- X – Unknown License
- By default, the Veeva integration will include A (Active) and R (Retired) statuses. However, additional Veeva statuses can be enabled based on a customer’s specific requirements.
Things to Know / Configurations
- Lextegrity can only integrate with one instance of Veeva or Reltio per customer.
- Lextegrity does not support integrations with any other MDM provider.
- We only integrate using the Veeva or Reltio APIs and do not write or send any data back to Veeva or Reltio.
- FMV rates for HCPs are stored in Lextegrity’s database. In case of Veeva or Reltio integration, a HCP's Lextegrity profile is mapped to a consultant's Veeva or Reltio profile using the Veeva or Reltio ID.
- The integration with these external MDM providers only retrieves HCP data, it is not possible to obtain organization (HCO) data.