Canceling a Support Category

Note: Canceling a support category will remove it from any recipient(s) who have already been assigned that category of support. If the category that is canceled is the only category assigned to a recipient, that recipient will reflect $0 as the amount. If the recipient is already approved, it will remain approved.

To cancel a support category prior to approval, click the Gray Icon containing three dots next to the category you want to remove and click Cancel. 

A Cancel Category pop-up box will open. The submitter is required to add comments, then click Confirm to cancel the support category. 

By clicking Confirm, in the Cancel Category pop-up window, the system will:  

• Any recipient(s) not fully approved will move to Update Pending status.
• Any recipient(s) fully approved will stay as Approved status.