Note: When updating the support category, a submitter can update fields such as description, but the submitter will not be able to edit the Default Amount field once the support category is saved to draft. If the submitter needs to update the default amount they can either delete the support category and add a new one, or edit the amount from the recipient details.

See Canceling Support Categories if you need to update the default amount. 

Updating Recipient(s) if you need to update the recipient amount. 

If your existing support categories are not yet approved, you can submit updates by following the steps outlined below:

First, click the Gray Icon containing three dots next to the category you want to update and click Update. 

A Update Category pop-up window will come up. The submitter will be required to enter comments and click Confirm.

By clicking Confirm in the Update Category pop-up window, the system will:  

• Change the any recipient(s) assigned that support category to Update Pending status.

After making all needed changes by clicking on the name of the support category, any recipient(s) who were previously assigned that support category will be automatically updated. 

Next, you will need to resubmit any recipient(s) with the updated support category. 

Recipient(s) can be resubmitted for approval by either method outlined below: 

1. Click the Gray Icon containing three dots next to the recipient you want to submit and click Submit. 
2. Select the Checkbox next to the recipient name and click Submit from the action bar that will appear above the recipient table. .  

A Submit Recipient pop-up window will come up. The submitter can enter optional comments and click Confirm.

By clicking Confirm in the Submit Recipient pop-up window, the system will:

• Change the recipient status to Awaiting Approval. 
• Send an email to the current approver notifying them that the request has been updated and is ready for their approval.