Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
  • Home
  • User Guides
  • Approvals & Disclosures
  • Request Types
  • Campaigns

Completing an Assigned Annual Conflict of Interest (ACOI)

Written by Michelle Henley

Updated at July 26th, 2024

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Home
  • User Guides
    Approvals & Disclosures Third-Party Management Compliance Monitoring
  • Integrity Gateway Configuration Guide
    Approvals & Disclosures Request Types Configurable Components FAQ
  • Service Desk FAQ
  • Release Notes
    Release Notes - Approvals & Disclosures/ Third Party Management Release Notes - Compliance Monitoring
  • Roadmap
+ More
  • User Guides

    • Integrity Gateway Configuration Guide

      • Service Desk FAQ

        • Release Notes

          • Roadmap

            Accessing the ACOI Disclosure 

            Pre-assigned campaign participants will be sent an email containing a link. The link will route the user directly to their campaign disclosure. 

            Note: Users who are not pre-assigned will be assigned a link by their organization outside of the email process defined below.

            When a user clicks the link for the first time, a new request ID will be generated. IDs are in New status until the user begins the questionnaire and either Submits it or saves it as a Draft.

            Pre-assigned campaign disclosures can also be found in the user's Action Items table under the Campaigns tab. 

            If the user is provided a link, rather than pre-assigned, the campaign disclosure will be in the user's Action Items table after clicking the link for the first time. 

            Once a user submits their campaign disclosure, the campaign is moved out of the Action Items table and into the user's Submissions Table under Approvals and Disclosures. 


            Submitting a Campaign Disclosure

            After a user clicks the link in the email, the campaign disclosure can be completed by completing the questionnaire and submitting the information. Depending on your organization's specifications, the disclosure might simply be recorded or go to an approver(s) for review. 

            If the user already has an existing COI when they are assigned to complete the ACOI disclosure, the system will automatically link the previous COIs to the ACOI. 

            Click below to expand more information. 

            COI (Conflict of Interest) within a Campaign (ACOI)

            COI (Conflict of Interest) within a Campaign 

             

            • The system will automatically link a user's previous Conflict of Interest (COI) disclosures to their campaign disclosure; AND/OR
            • Based on a submitter's answers to the Annual Conflict of Interest (ACOI) questionnaire, the user may need to disclose a new COI. 

            Previous COI disclosures that are linked may require review before the user can submit their ACOI request. 

             

            New COI Disclosures

            If a new COI is required based on the submitters' answers, the system will display a message indicating that the user must also complete one. 

            Click, Add Disclosure to complete and submit the COI disclosure.


            Previously Existing COI Disclosures

            If the user already has an existing COI when they are assigned to complete the ACOI disclosure, the system will automatically link the previous COIs to the ACOI. 

            Note: Rejected, Retired, or Draft COIs where the user has not yet chosen a category will not be linked.

            Based on the category selected in the COI, it will be displayed next to the relevant question in the ACOI. 

            For example, in the screenshot below, the previous COI that disclosed outside work is displayed under the question pertaining to outside work. 


            Review & Take Action

            Depending on the current status of the associated COIs, the assigned submitter may need to review all previous COIs and take action.

            COIs that require review are flagged with a red triangle, while COIs that do not require action are indicated with a green circle. 

            Note: Once a COI is resubmitted, it is required to go through the entire approval process defined by your organization. 

             

            COIs Still in Draft

            If the previous COI is in Draft status and the user has already selected a COI category, the user will need to submit the COI for approval before submitting the ACOI. 

            Note: If the COI category has not been selected, the COI will not be displayed within the ACOI. 


            COIs Already In Progress

            If the COI is already In Progress, the user can view it by clicking Review; however, no action is needed. 


            Cleared/No Conflict COIs 

            If the COI is already Cleared or Approved as No Conflict, the user must resubmit the review for approval. 

            Note: Once a COI is resubmitted, it is required to go through the entire approval process defined by your organization. 

            First, click Review. 

            Once the user has reviewed the COI, click Confirm Request in the top right corner to resubmit the COI. 


            Retiring a COI

            Note: When retiring a COI, it will be removed from the ACOI. 

            How to Retire a Conflict of Interest Disclosure

            A Conflict of Interest (COI) disclosure can be marked from either Cleared or No Conflict to Retired by the submitter once the circumstances of the conflict are no longer applicable.

            By retiring a conflict, a user is acknowledging that the previously disclosed conflict no longer exists or that the user's involvement in an activity that gave rise to a potential conflict has ended.

            Note: Retired conflicts cannot be reopened. 

             

            To change a Conflict of Interest Disclosure to Retired, first open the request. Next, click Retire Conflict. 

            A Retire Conflict pop-up box will open. The user is required to enter the date the conflict ended and a comment regarding why the conflict is no longer applicable. Once complete, click Confirm. 

            By clicking Confirm in the Retire Conflict screen, the system will:

            • Send out a notification email to the Approver(s) who Cleared your Conflict to notify them that the conflict has been retired. 
            • Change the request status to Retired.

            FAQ

            Can a retired conflict be reopened? No. Retired conflicts cannot be reopened; however, the user can create a new COI disclosure.

            Can approval be required before allowing the user to retire a disclosure? No. Retiring a conflict does not follow an approval workflow. 

             


            How to Update a COI

            How to Update a Conflict of Interest Disclosure

            Conflict of Interest disclosures with a status of In progress, No Conflict, or Cleared can be updated by the submitter by following the instructions below. 

            Rejected Conflict of Interest disclosures cannot be updated, but they can be retired by following the instructions found in this article: How to Retire a Conflict of Interest Disclosure.

            Canceled or Deleted Conflict of Interest disclosures cannot be updated. 

             

            To update a Conflict of Interest Disclosure, first open the request. Next, click Update Disclosure.

            An Update Disclosure pop-up window will come up. The submitter will be required to enter comments and click Confirm.

            By clicking Confirm in the Update Disclosure pop-up window, the system will:  

            • Change the activity status to Update Pending.
            • Send an email to the current approver notifying them that the request is being updated by the submitter. 

            After making all needed changes, click Submit Disclosure.

            Clicking Submit Disclosure will open the Approvers pop-up window. Click, Confirm to submit your changes for approval. 

            By clicking Confirm in the Approvers pop-up window, the system will:

            • Change the disclosure status to Awaiting Approval.
            • Send an email to the current approver notifying them that the request has been updated and is ready for their approval. 

             

             
             

            Updating a Campaign (ACOI) Disclosure

            Once an ACOI disclosure has been submitted, it cannot be updated, changed, or canceled in any way. ACOI

            Note: Ad hoc COI disclosures can still be updated or retired. 

            assigned finish

            Was this article helpful?

            Yes
            No
            Give feedback about this article
            Print to PDF

            Related Articles

            • Conflicts of Interest - Vendor to Employee Details
            • Vendor Type Determination - Healthcare Recipient
            • Recipient Watchlist Check

            Knowledge Base Software powered by Helpjuice

            Expand