Admin Functionality to Delete a Draft Request
Written by Michelle Henley
Updated at June 29th, 2023
Admins with both the View All Requests privilege and the Administrative Cancel Request privilege can delete any request that is in Draft status.
Note: Deleted requests are still shown in View All Requests, but are shown with Deleted status.
Warning: Deleted drafts are no longer editable and cannot be restored back to a draft.
To access the admin delete feature, first click Admin from the left navigation bar.
Next, click on the tile for View all Requests.
Once you have located the request that you need to delete, click the Oval Icon containing three dots to the far right of the request ID. Select Delete Request.
A Delete Request popup box will open. Click Confirm to delete the request.
Once Confirm is clicked, the system will:
- Move the request from Draft to Deleted status.
- Remove the deleted request from the submitter's view.
- Add an action to the Request History that shows the request was deleted and who deleted it.
Note: Since communications between submitter(s) and request admins to delete or cancel requests are handled outside of our system, or are moot since the submitter has left the company, no notifications are sent to the Submitter from our system when these actions are taken.