Users with Edit EDD or View EDD privileges will see the Enhanced Due Diligence table on the first tab of the request. 

If reports have already been ordered or uploaded they will also be displayed in the Enhanced Due Diligence table within the request. 

EDD History

To view the history of the Enhanced Due Diligence task, open the task and click the History tab located at the top of the task. 

The table below describes which actions are displayed in the EDD history. 

EDD Version Comparison

A checkbox is displayed to the left of each action listed in the EDD History. 

In order to compare versions, the user must select two checkboxes. Then, click Compare. 

From there, the Enhanced Due Diligence Revision Comparison page will open in a new tab. 

Using the Key in the right-hand upper corner, the user can determine which fields of the task were removed, added, or unchanged.

Once an approver (who has either the View EDD or Edit EDD privilege) enters the request details page, the Enhanced Due Diligence section is displayed on the first tab of the request. Only approvers with Edit EDD privileges will be able to order a new Enhanced Due Diligence report.

Click, Start EDD. 

Category is automatically populated to EDD and cannot be changed. 

Next, select the Type of report you would like to order. 

Note: The selections in the dropdown list will correspond to the report types provided by your organization's chosen EDD provider.

For report orders placed with an integrated EDD provider, you will select the Assignee that corresponds to the provider that you have selected. (Assignee will be provided to you once the feature has been activated).

Subject Name should be the name of the third party for whom the report is being requested. When you begin typing, results in the drop-down list are populated from the system's master data. Once the correct name is selected from the drop-down options, additional fields will appear and be prepopulated from master data.

Note: If an individual is chosen from the dropdown list, the Subject Type is populated from Master Data Individual → Individuals Title. If an Organization is chosen, the Subject Type will be blank. 

If the desired third party isn’t stored in master data, it can be added by either option 1) requesting an update to the DDQ from the third party or option 2) asking your master data admin to create a new master data record for the desired Party. 

Once a subject has been selected, two additional buttons will appear below the subject’s information. 

• Remove Subject will remove the subject immediately above the button. 
• Add New Subject will reveal an additional Subject Name field where an additional subject’s information can be added. Proceed until all subjects of the report have been added. 

Details/Assignee Response: Comments are required, and it's suggested to include additional details that might be helpful to the researchers. They can be entered in a text field at the bottom or uploaded to the order as an attachment. 

Note: If the Task Assigner and Assignee are the same person, the details field will change to an Assignee Response field. However, if the Task Assigner differs from the Assignee, the details field will be called Details.

Add File(s): Multiple files can be added. Executable files or files larger than 50 megabytes cannot be uploaded.

Note: The information contained in and/or attached to the order is the only information and data that the Enhanced Due Diligence provider can access. If you would like to view the business rationale questionnaire or DDQ, you must attach that information as a PDF to the order. 

Related Party: This field will pre-populate with the name of the third party from the request. 

Tags: Both the assignor and assignee have the option to add tags in the freeform text field. Tags will be saved in the drop-down menu for future use. 

By clicking Assign Task, the system will:

• Submit the order to the EDD provider by sending an email to the Assignee(s) with a link to access the order.
• Once the order is complete, the EDD provider will access the system with their login and add the report to the EDD order.
• Once the report is uploaded to the order, the creator of the order will be sent an email notification that the order is complete.

From the Approver Page of a request, users with the View EDD or Edit EDD privilege can view a report by clicking on the report Title in the Enhanced Due Diligence table.

Clicking on the Title will open the EDD order. The order contains all of the information that was sent to the Enhanced Due Diligence provider and the completed report will be attached. To view the completed report, scroll to the bottom of the window to Supporting Documentation and click on the file to download the completed report.

From the Approver Page of a request, click on the report Title in the Enhanced Due Diligence table. 

Clicking on the Title will open the EDD order. Next, click the Oval Icon in the top right-hand corner of the Enhanced Due Diligence screen. 

From here, the user can choose to either Update the order or Cancel it. 

• If the order is updated prior to the EDD provider viewing the order, the provider will see the changes when they view the order.
• If the order is canceled, an email will be sent to the EDD provider to notify them that the order has been canceled. 

Once an approver (who has either the View EDD or Edit EDD privilege) enters the request details page, the Enhanced Due Diligence section is displayed on the first tab of the request. Only approvers with Edit EDD privileges will be able to upload an Enhanced Due Diligence report.

Click, Start EDD. 

• Category is automatically populated to EDD and cannot be changed. 
• Type must be selected as Upload. 
• Assignee must be an internal assignee for uploaded reports. While you can assign an uploaded EDD report to any user in the system, only those with the appropriate privileges can use it. 

Subject Name should be the name of the third party for whom the report is being requested. When you begin typing, results in the drop-down list are populated from the system's master data. Once the correct name is selected from the drop-down options, additional fields will appear and be prepopulated from master data.

Note: If an individual is chosen from the dropdown list, the Subject Type is populated from Master Data Individual → Individuals Title. If an Organization is chosen, the Subject Type will be blank. 

If the desired third party isn’t stored in master data, it can be added by either option 1) requesting an update to the DDQ from the third party or option 2) asking your master data admin to create a new master data record for the desired Party. 

Once a subject has been selected, two additional buttons will appear below the subject’s information. 

• Remove Subject will remove the subject immediately above the button. 
• Add New Subject will reveal an additional Subject Name field where an additional subject’s information can be added. Proceed until all subjects of the report have been added. 

Details/Assignee Response: Comments are required, and it's suggested to include additional details that might be helpful to the researchers. They can be entered in a text field at the bottom or uploaded to the order as an attachment. 

Note: If the Task Assigner and Assignee are the same person, the details field will change to an Assignee Response field. However, if the Task Assigner differs from the Assignee, the details field will be called Details.

Add File(s): Attach your EDD report. Multiple files can be added. Executable files or files larger than 50 megabytes cannot be uploaded.

Related Party: This field will pre-populate with the name of the third party from the request. 

Tags: Both the assignor and assignee have the option to add tags in the freeform text field. Tags will be saved in the drop-down menu for future use. 

If the user is assigning the task to themselves, there is the option to Cancel, Save as Draft, Assign Task, or Complete. 

However, if the user assigns the task to someone else, there is the option to Cancel, Save it as a Draft, or Assign  Task.

Once Assign Task is clicked, the system will: 

• Submit the task for review.
• Send an email to the assignee. 
• Change the task status to In Progress.
• The task will be displayed along with any previously assigned tasks in the Task tab.

By clicking Complete the, the system will:

• Send out an email to the Assignee(s) with a link to the approver's view of the request where they can view the uploaded EDD.