Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
  • Home
  • User Guides
  • Approvals & Disclosures
  • Approvals & Disclosures FAQ

Canceling Recipient(s) Post Submission - Approved Request

Written by Michelle Henley

Updated at October 11th, 2022

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Home
  • User Guides
    Approvals & Disclosures Third-Party Management Compliance Monitoring
  • Integrity Gateway Configuration Guide
    Approvals & Disclosures Request Types Configurable Components FAQ
  • Service Desk FAQ
  • Release Notes
    Release Notes - Approvals & Disclosures/ Third Party Management Release Notes - Compliance Monitoring
  • Roadmap
+ More
  • User Guides

    • Integrity Gateway Configuration Guide

      • Service Desk FAQ

        • Release Notes

          • Roadmap

            Recipient(s) can be canceled by either method outlined below: 

            1. Click the Gray Icon containing three dots next to the recipient you want to cancel and click Cancel. 
            2. Select the Checkbox next to the recipient name and click Cancel from the action bar that will appear above the recipient table. 

            A Cancel Recipient pop-up window will come up. The submitter will be required to enter comments and click Confirm.

            By clicking Confirm in the Cancel Recipient pop-up window, the system will:

            • Change the recipient status to Approved, but Canceled
            • Send an email to the current approver and previous approver(s) notifying them that the recipient has been canceled. 
            post approval cancel recipients

            Was this article helpful?

            Yes
            No
            Give feedback about this article
            Print to PDF

            Related Articles

            • Why does the request status say In Progress, but the activity status is Approved?
            • Why is the total amount of the request only shown in USD?
            • Updating Recipient(s) Post Submission - In Progress Request
            • Updating the Request Activity Post Submission - In Progress Request

            Knowledge Base Software powered by Helpjuice

            Expand