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How to Retrigger Screening

Written by Michelle Henley

Updated at May 24th, 2023

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            Users can retrigger screening if any party (individual or organization) is screened within a request and screening is returned as failed.

             

            In order to retrigger screening, the request must be updated and resubmitted. The approver can ask the submitter to resubmit the recipient(s) by requesting an update to the recipients. As an alternative, if the approver has the reassign submitter privilege, the approver can reassign the request to themselves as the submitter, update and resubmit the recipient(s), then reassign the request back to the original recipient. 

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